Demurrage & detention is suffering from a lack of timely and correct information. Carriers generally send their invoices late. As a result of our visibility service we have a good view on gate-out and empty gate-in moves, allowing us to monitor free time use and report on demurrage & detention fees.
You have pricing conditions for demurrage & detention that are either general or contract specific. Can you ensure that the correct rates are being applied in each individual situation? Can you manage separate rates towards your customers? Can you alert in real-time when and where demurrage & detention costs are going to appear? How can you drive the billing process towards your customers such that the cash cycle is shortened? Can you validate that incoming invoices from your carriers are accurate? Our demurrage & detention component will give you control.
- Get transparency as to when & where your demurrage & detention costs were generated
- Accelerate the billing process towards your customers
- Be proactive based on timely alerts when free times have been used